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Privacy Policy

Last updated: February 16, 2026

1. Introduction

At CrackZones, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming platform.

By using CrackZones, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you register, we collect:

  • Username and email address
  • Password (encrypted)
  • Full name (optional)
  • Phone number (optional)
  • Game IDs and usernames
  • Profile picture/avatar

2.2 Payment Information

For transactions, we collect:

  • Payment method details (UPI, bank account)
  • Transaction history
  • Payment receipts and proofs

Note: We do not store complete credit card numbers or CVV codes.

2.3 Usage Information

We automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Match history and statistics
  • Tournament participation records

2.4 Social Information

If you connect social accounts:

  • Google account information
  • Discord username
  • Instagram handle
3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Process tournament registrations and payments
  • Facilitate team creation and management
  • Communicate important updates and notifications
  • Provide customer support
  • Detect and prevent fraud or cheating
  • Improve our platform and services
  • Comply with legal obligations
  • Send promotional emails (with your consent)
4. How We Share Your Information

4.1 Public Information

The following information is publicly visible:

  • Username and avatar
  • Game IDs and usernames
  • Match statistics and tournament results
  • Team memberships

4.2 Third-Party Services

We may share data with:

  • Payment processors (for transactions)
  • Cloud storage providers (for data hosting)
  • Analytics services (for platform improvement)
  • Email service providers (for communications)

4.3 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes
  • Enforce our Terms of Service
  • Protect our rights and safety
  • Investigate fraud or security issues

We do not sell your personal information to third parties.

5. Data Security

We implement security measures to protect your information:

  • Encryption of sensitive data (passwords, payment info)
  • Secure HTTPS connections
  • Regular security audits and updates
  • Access controls and authentication
  • Secure database storage

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your data

To exercise these rights, contact us at hello.ganeshshah@gmail.com

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze platform usage
  • Improve user experience

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

8. Children's Privacy

CrackZones is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.

Users between 13-18 should have parental consent before using our services, especially for paid features.

9. Data Retention

We retain your information for as long as:

  • Your account is active
  • Needed to provide services
  • Required by law or for legal purposes
  • Necessary to resolve disputes

After account deletion, some information may be retained in backups for up to 90 days before permanent deletion.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the new policy on this page
  • Updating the "Last updated" date
  • Sending an email notification (for major changes)

Continued use of CrackZones after changes constitutes acceptance of the updated policy.

12. Contact Information

For questions or concerns about this Privacy Policy or our data practices:

Your privacy matters to us.